Privacy policy

Privacy Policy

Last Updated: June 18, 2026

Welcome to the official website of Layrich (https://www.layrich.com). This website is lawfully established and operated by Layrich Co., Ltd. (Unified Business No.: 83388252, hereinafter referred to as the “Company,” “we,” “us,” or “our”). We provide handbag product sales, order processing, delivery, after-sales customer service, marketing notifications, and related website services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you browse this website, register as a member, place an order, use customer service, subscribe to messages, or otherwise interact with us.

Please read this Privacy Policy carefully before using this website or completing a purchase. By using our website services, you acknowledge that you have read and understood the contents of this Privacy Policy.

Article 1: Scope of Application

This Privacy Policy applies to the official Layrich website and related services provided by the Company, including but not limited to website browsing, member registration, product ordering, payment, delivery, returns and exchanges, customer service contact, email notifications, marketing activities, and website analytics.

This Privacy Policy does not apply to third-party websites, platforms, or services that are not operated or controlled by the Company. If you access a third-party website through links on this website, please review that third party’s privacy policy and related terms.

Article 2: Personal Information We May Collect

To provide product transactions, delivery, payment, customer service, and website services, we may collect the following types of personal information depending on how you use our services:

Contact Information
This includes your name, email address, phone number, shipping address, billing address, and other contact details.

Order and Transaction Information
This includes information about products you purchase, return, exchange, cancel, add to cart, browse, or save, as well as order numbers, payment status, delivery method, delivery status, and transaction records.

Payment-Related Information
This includes payment method, payment confirmation information, transaction records, and necessary accounting information. Complete credit card information is generally processed by payment service providers or payment processors. The Company does not directly store complete credit card numbers.

Account Information
If you register for a member account, we may collect your account name, login information, preference settings, membership records, and account management information.

Customer Service Interaction Information
This includes the content, questions, order information, and response records you provide when contacting us by email, official LINE, phone, website form, or other methods.

Device and Usage Information
This includes IP address, browser type, device information, operating system, website browsing records, click records, cookie data, traffic sources, and information related to your interaction with this website.

Marketing and Preference Information
This includes whether you subscribe to email, SMS, LINE messages, or other marketing notifications, as well as your interaction records with products, campaigns, or website content.

Article 3: Sources of Personal Information

We may obtain your personal information through the following methods:

Information Provided Directly by You
For example, information you provide when registering an account, filling in order details, contacting customer service, subscribing to newsletters, participating in activities, or completing forms.

Information Automatically Collected Through the Website
For example, information automatically collected by cookies, pixels, analytics tools, or similar technologies when you browse the website, use the shopping cart, click on products, enter checkout, or interact with the website.

Information from Service Providers
For example, information from Shopify, payment service providers, logistics providers, customer service systems, email service providers, advertising platforms, website analytics tools, or other third parties that assist us in providing services.

Information from Partners or Third-Party Platforms
For example, when you enter this website through social platforms, advertisements, search engines, or other partner channels, the relevant platforms may provide certain interaction or performance data in accordance with their own policies.

Article 4: Purposes of Using Personal Information

We use your personal information within the necessary scope for the following purposes:

Providing Product Transactions and Website Services
This includes processing orders, confirming payments, arranging shipments, providing delivery notifications, handling returns, exchanges, refunds, customer service replies, and after-sales service.

Managing Member Accounts
This includes creating, maintaining, verifying, and managing your member account, purchase history, preference settings, and account security.

Providing Customer Service
This includes responding to your inquiries and handling order issues, product issues, delivery issues, return and exchange issues, and other after-sales support.

Payment and Transaction Security
This includes payment verification, transaction confirmation, fraud prevention, risk control, handling abnormal orders, and maintaining website transaction security.

Improving Our Website, Products, and Services
This includes analyzing website traffic, user behavior, product browsing, purchase records, customer feedback, and website functions to improve our products, services, and shopping experience.

Marketing and Advertising
Within the scope permitted by law, we may use your information to provide product information, promotional offers, newsletters, advertising content, or remarketing information. You may unsubscribe at any time through the methods provided in the relevant notifications or contact us to stop receiving marketing messages.

Legal and Compliance Requirements
This includes complying with laws and regulations, tax and accounting requirements, government authority requests, judicial procedures, dispute handling, rights claims, and preventing improper or illegal activities.

Article 5: Cookies and Similar Technologies

To provide a better website experience, this website may use cookies, pixels, tags, website analytics tools, or similar technologies to record your preference settings, shopping cart contents, login status, website browsing behavior, and advertising interaction information.

Cookies help us:

Maintain the normal operation of the website.

Remember your shopping cart and preference settings.

Analyze website traffic and usage.

Improve website functions and user experience.

Provide more relevant product information, advertising, or marketing content.

You may refuse or delete cookies through your browser settings. However, if cookies are disabled, certain functions of this website may not operate properly, such as shopping cart, checkout process, or member login functions.

Article 6: Disclosure and Sharing of Personal Information

The Company will not arbitrarily sell, rent, or exchange your personal information. However, in order to provide website, transaction, payment, delivery, customer service, marketing, and operational services, we may share your personal information with the following third parties within the necessary scope:

Shopify
This website is technically supported and hosted by Shopify. When you use this website, relevant information may be processed by Shopify in accordance with its Privacy Policy to provide website, checkout, order management, and related services.

Payment and Payment Processing Service Providers
To complete payments, refunds, transaction verification, accounting processing, and risk control, we may provide necessary information to payment service providers or payment processors.

Logistics and Delivery Service Providers
To complete product delivery, home delivery, returns and exchanges, or logistics inquiries, we may provide recipient name, phone number, address, order information, and delivery requirements to logistics providers.

Customer Service, Email, and System Service Providers
To provide customer service, order notifications, email delivery, website maintenance, cloud storage, data analysis, or system support, we may provide necessary information to entrusted service providers.

Marketing and Advertising Partner Platforms
Within the scope permitted by law, we may share limited information with advertising platforms, analytics tools, or marketing service providers for website analytics, advertising delivery, remarketing, or performance measurement.

Legal or Government Authority Requirements
If required by law, court order, government authority request, judicial procedure, rights claims, dispute handling, or when necessary to protect the rights and interests of the Company, customers, or third parties, we may disclose relevant information in accordance with the law.

Business Transactions or Operational Adjustments
If the Company is involved in a merger, division, acquisition, asset transfer, organizational restructuring, or other similar transaction, your personal information may be transferred to relevant transaction parties within the necessary scope, while continuing to be protected in accordance with applicable laws.

Article 7: Relationship with Shopify

This website is technically supported and hosted by Shopify. Shopify may collect and process personal information related to your access to and use of this website in order to provide, maintain, and improve its services.

Information you submit to this website may be transferred to Shopify and its service providers, and may be processed in countries or regions outside your place of residence. Shopify’s processing of personal information will be handled in accordance with its published Privacy Policy and related regulations.

Article 8: Third-Party Websites and Links

This website may contain links to third-party websites, social platforms, payment services, logistics services, or other external platforms. Such third-party websites or services are not operated or controlled by the Company.

When you leave this website and access a third-party website, your personal information will be subject to that third party’s privacy policy and terms of service. The Company is not responsible for the content, privacy practices, data processing methods, or security of third-party websites.

Article 9: Children and Minors’ Information

This website mainly provides handbag products for general consumers and is not primarily intended for children.

If you are under the legal age of majority, please use this website with the consent and supervision of your parent or legal guardian. If a parent or legal guardian discovers that a minor has provided personal information to us without consent, they may contact us through the contact information listed in this Policy, and we will assist in handling the matter in accordance with applicable laws.

Article 10: Retention Period of Personal Information

We will retain your personal information for the period necessary to fulfill the purposes for which it was collected. For example:

We retain relevant transaction and contact information as necessary to process orders, delivery, returns, exchanges, and customer service.

We retain necessary records to comply with legal, tax, accounting, dispute handling, and rights claim requirements.

If you register for a member account, we may retain account-related information during the existence of the account.

If you unsubscribe from marketing notifications, we may still retain necessary records to ensure that we no longer send you such marketing messages.

When the purpose of retention no longer exists, or when retention is no longer required by law, we will delete, stop using, or de-identify your personal information in a reasonable manner.

Article 11: Information Security

The Company will adopt reasonable and appropriate technical and administrative measures to protect your personal information against unauthorized access, use, disclosure, modification, destruction, or loss.

However, please understand that no method of data transmission over the Internet is 100% secure. We recommend that you properly safeguard your account, password, and personal information, and avoid transmitting sensitive information through insecure channels.

Article 12: Your Rights

In accordance with applicable laws, you may submit the following requests to the Company regarding your personal information:

Request to inquire about or review your personal information.

Request to obtain a copy.

Request to supplement or correct your information.

Request to stop the collection, processing, or use of your information.

Request deletion.

Unsubscribe from marketing notifications.

If you wish to exercise the above rights, please contact us through the contact information listed in this Policy. To protect the security of your information, we may ask you to provide necessary information to verify your identity before processing your request.

Where permitted or required by law, if your request may affect order processing, after-sales service, legal retention obligations, dispute handling, or the Company’s legitimate rights and interests, we may not be able to immediately or fully satisfy your request, and we will explain the reason to you.

Article 13: Marketing Messages and Unsubscribing

If you subscribe to newsletters, marketing notifications, or participate in activities, we may send you product information, promotional offers, brand news, or related marketing content.

You may unsubscribe at any time through the unsubscribe link in the email or contact us at service@layrich.com to request that we stop sending marketing messages.

Even if you unsubscribe from marketing messages, we may still send you non-marketing notifications related to orders, payments, delivery, returns and exchanges, customer service, or legally necessary matters.

Article 14: International Data Transfers

Because this website uses Shopify, payment, logistics, cloud, advertising, analytics, or other third-party services, your personal information may be transferred, stored, or processed in countries or regions outside your country of residence, including Taiwan and other locations where our service providers operate.

We will, within a reasonable scope, require relevant service providers to protect your personal information in accordance with applicable laws and reasonable security standards.

Article 15: Changes to This Privacy Policy

The Company may modify this Privacy Policy due to operational needs, service adjustments, legal or regulatory changes, third-party service updates, or other necessary reasons.

The updated Privacy Policy will be published on this website and will take effect upon publication. We recommend that you review this Policy regularly to stay informed of the latest content.

Article 16: Contact Information

If you have any questions about this Privacy Policy, our personal information processing practices, or if you wish to exercise your personal information rights, please contact us through the following methods:

Brand Name: Layrich
Company Name: Layrich Co., Ltd.
Unified Business No.: 83388252
Customer Service Email: service@layrich.com
Customer Service Phone: +886-2-2371-1009
Official LINE: @layrich
Company Address: 1 F., No. 477-3, Sec. 5, Zhongxiao E. Rd., Xinyi Dist., Taipei City 110062, Taiwan (R.O.C.)
Customer Service Hours: Monday to Friday, 09:00–18:00, excluding national holidays